Kaizen - Kaizen Desk Reference Standard - The complete guide for applying Kaizen to continuously improve business results


	46 € Ex.VAT

Author(s):	Ralph Vitalo, Frank Butz and Joseph Vitalo
Year:	2003
Language:	English
Publisher:	Lowrey Press
ISBN:	0-9722810-4-5
Number of pages:	+ 450
Condition:	As new
Cover:	Paper-bound
Plus:	cd tool kit
Size:	22x28 cm

Summary

Table of contents
Preface			vii
Introduction			1
Overview of Kaizen			9
Kaizen in Action			21
Milestone A. Document a Scope for the Kaizen Event			67
	Task A1. Understand the Scope Document		91
Milestone B. Analyze Whether to Conduct the Kaizen Event			111
Milestone C. Prepare for the Kaizen Event			145
Milestone D. Perform the Kaizen Event			163
	Task D1. Focus the Kaizen Event		189
		Step D1-S1. Build a Description of the Target Work Process	197
		Step D1-S2. Walk Through the Target Work Process	215
		Step D1-S3. Build the Mission Statement	241
		Step D1-S4. Set Goals for the Kaizen Event	253
		Step D1-S5. Define the Do's and Don'ts	261
	Task D2. Evaluate the Target Work Process		267
	Task D3. Solve the Performance Issue		311
		Step D3-S3. Conduct an Experiment	323
	Task D4. Act to Improve the Target Work Process		333
		Step D4-S1. Measure Results	351
		Step D4-S3. Conduct a Pilot	373
Milestone E. Institutionalize the Process Improvements			383
Customizing the Kaizen Process			389
Ending Note: Of Sanctity and Sacrilege			415
Glossary			417
Index			427
Acknowledgments			445
About the Authors			447
User Evaluation and Feedback Form			449

Management

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