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News

17 January 2017:

New home page and other improvements - Responsive design

  Promotion of the week

For week 3 the set of documents D 03v15 Quality procedures v 2015 is at 15 euros (instead of 36 euros)

  Promotion of the month

For January the course T 35v15 Internal audit ISO 9001 is with a 50% decrease (from 100 euros to 50 euros)

Some outstanding books

 

Joseph M. Juran

Quality Control Handbook

McGraw-Hill

1951 (2010)

Armand V. Feigenbaum

Total Quality Control

McGraw-Hill

1951 (1991)

Kaoru Ishikawa

 Guide to Quality Control

Asian Productivity Organization

1976 (1990)

Philip B. Crosby

Quality is free - The Art of Making Quality Certain

McGraw-Hill

1979 (1992)

Kaoru Ishikawa

What is Total Quality Control ? - The Japanese Way

Prentice hall

1981 (1991)

W. Edwards Deming

Out of the crisis

The MIT Press

1982 (2000)

Philip B. Crosby

Quality Without Tears - The Art of Hassle-Free Management

McGraw-Hill

1984 (1995)

Kaoru Ishikawa

What is Total Quality Control, The Japanese Way

Prentice-Hall

1985 (1991)

Masaaki Imai

Kaizen - The Key to Japan's Competitive Success

McGraw-Hill

1986

James H. Harrington

Poor-Quality Cost

Dekker

1987

Taiichi Ohno

Toyota Production System: Beyond Large-Scale Production

Productivity Press

1988

David Hoyle

ISO 9000 Quality Systems Handbook

Elsevier

1994 (2009)

Masaaki Imai

Gemba Kaizen - A Commonsense, Low-Cost Approach to Management

McGraw-Hill

1997 (2012)

Brian Carney, Issac Getz

Freedom, Inc. - Free Your Employees and Let Them Lead Your Business to Higher Productivity, Profits, and Growth

Crown Business

2009

Vineet Nayar

Employees first, customers second - Turning conventional management upside down

Harvard Business Press

2010

Frederic Laloux

Reinventing organizations - A Guide to Creating Organizations Inspired by the nNext Stage of Human Consciousness

Nelson Parker

2014