T 15 - ISO 9001 readiness

• its content
• its principles
• its requirements
• the stakes

Get used to:

• quality approach
• quality management system (QMS)
• process approach
• quality terminology
• continual improvement
• tools for ISO 9001 certification

Readiness for implementation, certification, maintenance and improvement of your quality management system so as to be able to:

• increase stakeholder satisfaction
• improve economic and financial results
• demonstrate conformity to customer, statutory and regulatory requirements

None

• pilot of ISO 9001 certification project
• director
• quality director
• quality manager
• metrology manager
• safety manager
• maintenance manager
• project leader
• quality correspondent
• quality technician
• quality assistant
• quality operator
• quality mission personnel
• internal auditor
• student

• quality approach (quality management principles, PDCA cycle)
• standards
• process approach (definitions, process types, mapping)
• QMS requirements (organization, documentation)
• management responsibility (commitments, management review)
• resource management
• product realization
• measurement, analysis and improvement (audits, nonconformities, corrective and preventive actions)

• Presentation
• MCT (multiple-choice test) Beginning (10 questions)
• 1 Quality approach
• 1.1 Background
• 1.2 Scope
• 1.3 Principles and steps
• 2 Standards and definitions
• 2.1 Standards
• 2.2 Definitions
• MCT Quality approach (8 questions)
• 3 Process approach
• 3.1 Process
• 3.1.1 Management process
• 3.1.2 Realization process
• 3.1.3 Support process
• 3.2 Process mapping
• 3.3 Process approach
• MCT Process approach (6 questions)
• 4 QMS requirements
• 4.1 General requirements
• 4.2 Documentation
• MCT QMS requirements (8 questions)
• 5 Management responsibility
• 5.1 Commitments
• 5.2 Management review
• 6 Resource management
• MCT Management responsibility (7 questions)
• 7 Product realization
• 7.1 Planning
• 7.2 Customer
• 7.3 Design and development
• 7.4 Purchasing
• 7.5 Production
• 7.6 Monitoring and measuring
• MCT Product realization (12 questions)
• 8 Measurement, analysis and improvement
• 8.1 General
• 8.2 Internal audit
• 8.3 Nonconforming product
• 8.4 Analysis of data
• 8.5 Improvement
• 8.5.1 Continual improvement
• 8.5.2 Corrective action
• 8.5.3 Preventive action
• MCT Continual improvement (9 questions)
• MCT End (20 questions)

15 hours online on average (according to knowledge and aptitudes this duration can vary individually). One hour of online training is equivalent to at least 2 hours of training on the spot

• interpret the requirements of the ISO 9001 standard
• take part in the development of the quality policy and the quality objectives
• take part in the implementation of the document system
• understand and implement the 8 quality principles
• evaluate the ISO 9001 certification project
• be familair with the steps and tools for implementation of your QMS

• dedicated Internet site
• specific online training module
• Open and Distance Learning (ODL) teaching
• your training history:
  • the time you have passed on each clause and subclause of the module
  • the record of the score of all your trials of the MCTs (multiple-choice tests)
• level test at beginning of the training
• 8 tests (MCTs) with comments, notes on a 20 point scale and recommendations
• online tutorial :
• a follow up of acquired material and the progress of each trainee
• online or by e-mail within 24 hours
• personalized answers to questions
• advice and recommendations about documents, books and useful links
• delivered certificate of attendance and mastery at the end of the training (example)

Training access is 60 days from the date of validation of your order, after which your access ends