MCT Beginning T 17

1. External issues that may affect the company's performance, among others, are:

• Social environment
• Significant environmental impacts
• Regulatory environment
• Corporate culture
• Products and services

2. The process inspect:

• Allows to respond to emergencies
• Takes into account the compliance obligations
• Takes into account operational control means
• Uses appropriate inspection equipment with validity status

3. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the EMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address EMS risks

4. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The environmental management system

5. A process is, among other things, determined by its:

• Purpose
• Strategy
• Inputs
• Owner