2 Standards, definitions and books T 21

 

2.1 Standards

Quality standards and references

Jokes on aerospace

2.1

explicationsThe ISO 9000 family of standards contains three core booklets (and one guideline):

The AS9100 family mainly includes the following standards:

Note: XP PR is for experimental standard unlike all the others which are approved standards.

ISO 31000 (2018): Risk Management - Guidelines proposes a generic approach to making risk management effective.

ISO 31010 (2019): Risk Management - Risk Assessment Techniques provides recommendations (guidelines) for selecting and applying systematic risk assessment techniques.

ISO 10007 (2017): Quality Management Systems - Guidelines for configuration management is recommended as a guide for configuration management (see AS9100D sub-clause 8.1.2).

All of these standards and many more can be ordered in electronic or paper form on the ISO site. 

More than 28,000 standards (in English and other languages) are available for free on the Public.Resource.Org site.

As recalled in clause 1 of the AS9100D standard in case of conflict, statutory and regulatory requirementsexplicit or implicit need or expectation (see also ISO 9000, 3.6.4) always prevail over those of the standard. For your company check the EU Regulation EC 216/2008 on Civil Aviation Rules and the European Aviation Safety Agency and EC 1702/2003, which lay down rules implemented for the Airworthiness and environmental certification of aircraft and associated productsany outcome of a process or activity (see also ISO 9000, 3.7.6), parts and equipment, as well as certification of design and production organizationsa structure that satisfies a need (see also ISO 9000, 3.2.1)  .

The AS9100D standard fully incorporates the 10 clauses of ISO 9001: 2015 (normal characters) and adds specific requirementsexplicit or implicit need or expectation (see also ISO 9000, 3.6.4) for the aviation, space and defense industry (in bold italic type).

Some of these requirementsexplicit or implicit need or expectation (see also ISO 9000, 3.6.4):

The Oxebridge Q001 is a user-friendly, open source remix of ISO 9001:2015.

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2.2 Definitions

Terms and definitions related to quality

 2.2

The beginning of wisdom is the definition of terms. Socrates

Some definitions:

AQMSaerospace quality management system 
Competencepersonal skills, knowledge and experiences 
Conformityfulfillment of a specified requirement 
Corrective actionaction to eliminate the causes of nonconformity or any other undesirable event  and to prevent their recurrence 
Counterfeit partunauthorized copy, imitation, replacement part or modified part, deliberately presented as an authentic part 
Critical itemitem which can require specific action to control its effect 
Customer: anyone who receives a product
Customer satisfaction: top priority objective of every quality management system related to the satisfaction of customer requirements
Documented informationany support allowing the treatment of information 
Effectiveness: capacity to realize planned activities with minimum effort
Efficiency: financial relationship between achieved results and used resources
Competencepersonal skills, knowledge 
FMEAfailure mode and effects analysis
Indicator: value of a parameter, associated with an objective, allowing the objective measure of its effectiveness
Interested partyperson, group or company affected by the impacts of an organization 
Key characteristicsattribute which can require specific actions to manage its variation 
Management system: set of processes allowing objectives to be achieved
Nonconformityfnon-fulfillment of a specified requirement 
Organization (company): a structure that satisfies a need
Process: activities that transform inputs into outputs
Product (or service): every result of a process or activity
Product safetythe state in which a product is capable of achieving its purpose without causing an unacceptable risk of harm tp persons or property 
Quality: aptitude to fulfill requirements
Quality managementactivities allowing the control of an organization with regard to quality
Quality management systemset of activities allowing the achievement of the quality objectives
Quality manualdocument specifying the general measures taken by an organization to obtain conforming products and services
Quality objective: related to quality, measurable goal that must be achieved
Quality plandocument specifying the methods, means, responsibilities and stages of activities related to quality, applied specifically to a product, project or process
Quality policystatement by top management allowing the establishment of quality objectives
Requirement: explicit or implicit need or expectation
Risklikelihood of occurrence of a threat or an opportunity 
Special requirementrequirement at the limit of its technical capability
System: set of interacting processes
Top management: group or persons in charge of the company's control at the highest level

In the terminology of quality management systemsset of processes allowing the achievement of the quality objectives (see also ISO 9000, 3.5.4), do not confuse:

Remark 1: the use of ISO 9000 and AS9100D definitions is recommended. The most important thing is to determinate a common and unequivocal vocabulary for everyone in the company. 

Remark 2: the customer can also be the user, the beneficiary, the trigger, the ordering party or the consumer.

Remark 3: documented information is any information that we must maintain (procedure ) or retain (record )

For other definitions, comments, explanations and interpretations that you don’t find in this module and annex 06, you can consult: explications record

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2.3 Books

Books related to quality

 2.3

explicationsBooks for further reading on qualityaptitude to fulfill requirements (see also ISO 9000, 3.6.2):

smileyMinute of relaxation. Game: Procedure

When I think of all the books still left for me to read, I am certain of further happiness. Jules Renard

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