MCT Beginning T 16

1. Examples of internal issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

2. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

3. A process is, among other things, determined by its:

• Inputs
• Owner
• Strategy
• Purpose

4. The first edition of the ISO/TS 16949 specification appeared in:

• 1994
• 1998
• 1999

5. Operational control is present wherever a risk is identified in:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan