Presentation T 16

MCT Beginning T 16

1 Quality approach T 16

2 Standards, definitions ... T 16

MCT Quality approach T 16

3 Process approach T 16

MCT Process approach T 16

4 Context of the organization T 16

Case: Customer and need T 16

Case: Interested parties T 16

Case: Priority tasks T 16

MCT Context of the organization T

5 Leadership

Case New line

MCT Leadership

6 Planning

Case: New risk

Case: Risk treatment

Case: Risk register

Case: Change

MCT Planning

7 Support

Case: Communication

MCT Support

8 Operation

Case: Design review

Case: Selecting suppliers

Case: Process stability

MCT Operation

9 Performance evaluation

Case: Audit program

Case: Audit readiness

Case: Auditor question

Case: Audit report

Case: Management review

MCT Performance evaluation

10 Improvement

Case: Kaizen & problem

Case: Nonconformities

MCT Improvement

MCT End