MCT Quality approach T 16

1. Only one of the following statements is correct. Which one?

• A product can be certified ISO 9001
• A service can be certified ISO 9001
• A company's management system can be certified ISO 9001
• Any company with more than 100 persons shall be certified ISO 9001

2. The purpose of a QMS is to:

• Increase the effectiveness of processes
• Increase the satisfaction of internal customers
• Deadlines to meet
• Increase the satisfaction of external customers

3. The first edition of the ISO/TS 16949 specification appeared in:

• 1994
• 1998
• 1999

4. ISO stands for:

• International Standard Organization
• International Organization for Standardization
• International Superior Organization

5. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt