MCT Quality approach T 22

1. The 7 principles of quality management include:

• The quality approach
• The process approach
• Improvement
• Customer relations
• The quality policy
• Risk-based thinking

2. The first edition of the ISO 9000 family of standards appeared in:

• 1947
• 1980
• 1987

3. A supplier is:

• An organization or a person that receives a product
• The result of a process
• An organization or a person that provides a product

4. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

5. The following examples are medical devices:

• Sunglasses
• Medical gloves
• Syringe
• Nurse apron
• Diagnostic help software