MCT Quality approach T 15

1. The process is:

• Any support allowing the treatment of information
• An entity that provides a product
• Anyone who recieves a product
• Activities that transform inputs into outputs

2. The standard ISO 9001 determines for a quality management system:

• The requirements
• The fundamentals
• Guidelines for auditing management systems
• The automotive production requirements

3. Only one of the following statements is correct. Which one?

• A product can be certified ISO 9001
• A service can be certified ISO 9001
• A company's management system can be certified ISO 9001
• Any company with more than 100 persons shall be certified ISO 9001

4. The 7 quality management principles include:

• The quality approach
• The process approach
• The engagement of people
• The quality policy
• Risk-based thinking

5. The core booklets of the ISO 9000 family of standards include:

• ISO 9000
• ISO 14 001
• ISO/TS 16 949
• ISO 9001
• ISO 9004