MCT Beginning T 37

1. The collected sources of information can be, for example:

• Customer expectations
• Daily records
• Conversation with auditees
• Observation of activities

2. The objectives of an audit program are influenced by:

• Environmental procedures
• Expectations of top management
• EMS requirements
• Compliance obligations
• Risks identified

3. The results of the process internal audit:

• Are management review outputs
• Are management review inputs
• Allow EMS improvement opportunities to be found
• Are verifiable evidences

4. Improving the audit program takes into account the:

• Rate of implementation of the audit plan
• Percentage of trained persons as internal auditors
• Trends of audits
• Proper application of procedures

5. The implementation of the audit program requires:

• Its approval by top management
• Its communication to the concerned parties
• Audit plans to be followed
• Audit follow-up