MCT Beginning T 21

1. A process is determined, among other things, by its:

• Documents and records
• Owner
• Strategy
• Purpose

2. External issues that may affect the company's performance are, among others:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

3. In the PDCA cycle the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

4. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Uses appropriate inspection equipment

5. Operational control is present wherever a risk is identified in:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan