MCT BEGINNING T 18

1. An improvement can be carried out on:

• Top management
• External providers
• Executives
• Workers

2. Actions to address risks and seize opprotunities include, among others:

• Establishing criteria for processes
• Process control in accordance with the criteria
• Control of documented information
• Internal communication
• External communication

3. Leadership of top management should:

• Manage the company's processes
• Fully assume responsibility for the effectiveness of the OH&SMS
• Define and promote the OH&Q policy
• Lead by example in the field
• Support continual improvement

4. In the PDCA cycle, the P stands for:

• Plan
• Prepare
• Implement processes
• Improve

5. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Determines what is necessary to inspect
• Allows the monitoring of emergencies