MCT Process approach T 22

1. ISO stands for:

• International Standard Organization
• International Organization for Standardization
• International Superior Organization

1. The realization processes include:

• Design and develop
• Sell
• Acquire resources
• Maintain infrastructure
• Inspect

2. A process creates, among other things:

• Added value
• Potential nuisances
• Quality
• Continual improvement

2. The common QSE concepts are, among other things:

• PDCA approach
• Continual improvement
• Process approach
• Emergency situations
• Leadership of management

3. A process is determined, among other things, by its:

• Inputs
• Strategy
• Purpose
• Owner

3. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

4. The benefits of an integrated QSE management system are, among other things:

• The system is consistent
• Decrease in dysfunctions
• Better image of the company
• Costs are reduced
• The documentation is simplified

4. The process approach, among other things:

• Relies on process management
• Allows roles and responsibilites to be clarified
• Focuses on the priority to investments

5. The process is:

• Any support allowing the treatment of information
• Any entity that provides a product
• Anyone who receives a product
• Activities that transform inputs into outputs

5. The sell and purchase processes are:

• Management processes
• Realization processes
• Support processes