MCT Internal audit T 43

1. The scope of the ISO 19011 standard, among other things, contains the:

• Audit program
• Audit requirements
• Auditor competence
• Audit activities

1. Traps to be avoided by an auditor:

• Sharing advice or opinions
• Careful listening
• Keeping people waiting for you
• Discretion
• Reading the audit questionnaire spep by step
• Neglecting the work place at the expense of the documentation

2. The audit client can be:

• Top management
• A customer
• The certification body
• A process owner

2. The extent of the audit program, among other things, depends on:

• Process complexity
• Risks identified
• Follow-up of previous audits
• Commercial policy
• Essential characteristics of products

3. Audit principles to be followed include:

• Factual approach
• Ethics
• Independence
• Professional integrity

3. The implementation of the audit program requires:

• Its approval by top management
• Its communication to the concerned parties
• Audit plans to be followed
• Audit follow-up

4. Internal audit can be of:

• A process
• A product
• A customer
• A supplier

4. The audit procedure contains, at minimum, instructions on how to:

• Plan the audits
• Conduct the audits
• Ensure auditor competence
• Assign the responsibility for managing the audit programme to a qualified person

5. Auditor principles to be followed, among other things, are:

• Factual approach
• Professional ethics
• Professional integrity
• Remaining available
• Confidentiality

5. Improving the audit program takes into account the:

• Rate of implementation of the audit plan
• Percentage of trained persons as internal auditors
• Trends of audits
• Proper application of procedures