MCT Process approach

1. In the PDCA cycle the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

1. The process approach, among other things:

• Relies on process management
• Allows roles and responsibilites to be clarified
• Focuses on the priority to investments
• Helps reduce costs, delays and waste

2. Among other things, the process mapping allows us to:

• Identify the beneficiary
• Identify the interactions
• Plan the BCMS
• Manage inspection means
• Obtain a global vision

2. The core booklets of the ISO 9000 family of standards include:

• ISO 9000
• ISO 14 001
• IATF 16949
• ISO 9001
• ISO 9004

3. The first edition of the EN 9100 standard appeared in:

• 1997
• 1999
• 2003

3. The processes Anticipate emergencies and Analyze business impact are:

• Management processes
• Realization processes
• Support processes

4. A process creates, among other things:

• Added value
• Potential nuisances
• Quality

4. The 7 quality management principles include:

• The quality approach
• The process approach
• The engagement of people
• The quality policy
• Risk-based thinking

5. A process is determined, among other things, by its:

• Inputs
• Owner
• Strategy
• Purpose

5. Only one of the following statements is correct. Which one?

• A product can be certified AS9100D
• A service can be certified AS9100D
• A company's management system can be certified AS9100D
• Any company with more than 100 persons shall be certified ISO 9001
• A preliminary step (mandatory condition) to prepare the AS9100D certification is to be ISO 9001 v 2015 certified