MCT BEGINNING

1. Leadership of top management should:

• Manage the company's processes
• Fully assume responsibility for the effectiveness of the NSMS
• Define the purpose of the company
• Lead by example in the field
• Support continual improvement

2. Examples of external issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

3. Operational control is present wherever a risk is identified:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan

4. A process is determined, among other things, by its:

• Documents and records
• Owner
• Strategy
• Purpose

5. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality and safety management system