MCT BEGINNING

1. Operational control is present wherever a risk is identified:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan

2. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

3. The first edition of the ISO 9000 family of standards appeared in:

• 1947
• 1980
• 1987

4. Planning the NSMS means taking into account:

• The commitment of top management
• External and internal issues
• The requirements of stakeholders
• The QSMS processes

5. Examples of external issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services