MCT Quality approach

1. The 7 quality management principles include:

• The quality approach
• The process approach
• The engagement of people
• The quality policy
• Risk-based thinking

2. The standard ISO 19443 determines for a quality and safety management system:

• The requirements
• The fundamentals
• Guidelines for auditing
• The automotive production requirements

3. The process is:

• Any support allowing the treatment of information
• An entity that provides a product
• Anyone who recieves a product
• Activities that transform inputs into outputs

4. The core booklets of the ISO 9000 family of standards include:

• ISO 9000
• ISO 14001
• IATF 16949
• ISO 9001
• ISO 9004

5. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt