MCT Context of the organization

1. Operational control is present wherever a risk is identified:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan

1. The scope of the NSMS takes into account:

• The quality policy
• The issues that may affect the performance of the company
• The requirements of interested parties
• The products and services
• The obligation to maintain documented information

2. Examples of stakeholders:

• Law and regulations
• Customers
• Stockholders
• Neighbours

2. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

3. Examples of internal issues that may affect the company's performance:

• Technology environment
• Economic environment
• Products and services
• Corporate culture

3. The first edition of the ISO 9000 family of standards appeared in:

• 1947
• 1980
• 1987

4. Planning the NSMS means taking into account:

• The commitment of top management
• External and internal issues
• The requirements of stakeholders
• The QSMS processes

4. The review of product and service requirements:

• Is part of the process negotiate the contract
• Requires a feasibility study
• Addresses gap situations
• Is performed before acceptance of the order
• Ensures statutory and regulatory requirements are met

5. Examples of external issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

5. The quality and safety management system is:

• Established
• Documented
• Implemented
• Simplified
• Improved