MCT Context of the organization

1. The scope of the NSMS takes into account:

• The quality policy
• The issues that may affect the performance of the company
• The requirements of interested parties
• The products and services
• The obligation to maintain documented information

2. Examples of stakeholders:

• Law and regulations
• Customers
• Stockholders
• Neighbours

3. To understand the needs and expectations of interested parties means to:

• Meet the products requirements
• Meet service requirements
• Review product and service requirements

4. Examples of internal issues that may affect the company's performance:

• Technology environment
• Economic environment
• Products and services
• Corporate culture

5. Examples of external issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services