Summary of clause 4 Context

 

Requirements

Determine external and internal issues

Monitor and review information about issues

Determine whether climate change is a relevant issue

Include nuclear safety considerations

Identify stakeholders

Clarify the requirements of the stakeholders

Monitor and review information about stakeholders and their requirements

Define the scope of the QSMS

Take into account the external and internal issues

Take into account the requirements of the stakeholders

Take into account the products and services

Apply any requirement of the ISO 9001 standard applicable within the scope of the QMS

Maintain the scope of the QSMS as documented information

Include in the scope of the QSMS justification for any requirements which cannot be met

Establish, implement, maintain and improve a process-based QSMS

Determine the needed processes and their application

Determine process inputs and outputs

Determine the sequence and interaction of processes

Determine the criteria and methods to control processes

Determine and ensure the resources

Assign process responsibilities and authorities

Take into account the risks and opportunities for each process

Evaluate processes and if necessary modify them

Determine the improvement opportunities of processes and the QSMS

Maintain documented information on process operation

Retain documented information on process operation

Maintain documented information of how the requirements of the standard are met
 

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Processess processus

Maintain regulatory watch

Plan the QMS

Establish process ownership

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Procedures procedure

Scope of the QSMS

Process control

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Records instruction

External and internal issues

List of stakeholders

Process performance

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