Case: Document control T 22
Introduction
How to protect your documents
Scope: Production or service company
Target group: Direction, quality manager, staff
Situation
A company must provide its customer with a complete manufacturing file, including tracking sheets, calibration certificates, and inspection reports for a component. During an audit, the quality manager realizes that one of the calibration reports has been lost. The company has no backup, which compromises traceability and makes the component undeliverable.
Challenge
The quality manager, in agreement with top management, proposes:
Solution 1: Emergency recovery and secure archiving
Solution 2: Use of a cloud backup system
Solution 3: Update of the documentation procedure