MCT Internal audit T 36

1. The scope of the ISO 19011 standard, among other things, contains the:

• Audit program
• Audit requirements
• Auditor competence
• Audit activities

2. The audit client can be:

• Top management
• A customer
• The certification body
• A process owner

3. Auditee principles to follow include:

• Curiosity
• Confidentiality
• Remaining available
• Being benevolent and cooperative

4. The results of the process internal audit:

• Are management review outputs
• Are management review inputs
• Allow QMS improvement opportunities to be found
• Are verifiable evidences

5. Internal audit can be of:

• A process
• A product
• A customer
• An external provider