Summary of clause 4 General requirements
Requirements
Carry out laboratory activities impartially
Structure and manage laboratory to safeguard impartiality
Commit to carrying out activities impartially
Assume responsibility for its activities
Prevent pressures from compromising the impartiality of laboratory activities
Monitor activities and relationships
Include relationships with personnel
Eliminate or minimize the effect of any threat
Be able to demonstrate how a threat is mitigated
Assume responsibility for managing all patient-related information
Ensure that patient information management includes respect for privacy
Inform the patient (or user) in advance of the information
Treat all information as confidential
Inform the patient of the confidential information that will be disclosed
Maintain the confidentiality of patient information obtained from sources other than the patient
Do not disclose the identity of the information source
Do not disclose the identity of the information source to the patient
Maintain the confidentiality of all information obtained through laboratory activities
Ensure that patient well-being, safety, and respect for patient rights are prioritized
Establish and implement the process seize opportunities
Establish and implement the process make public information available
Establish and implement the process review periodically examinations offered by the laboratory
Establish and implement the process communicate incidents to stakeholders
Establish and implement the process handle patients, samples, and anatomical specimens
Establish and implement the process obtain formal consent
Establish and implement the process maintain the availability of all patient samples
Establish and implement the process for communicating information to the patient or a healthcare provider
Establish and implement the process respect patient rights
Processess 
Manage patient rights
Records 
Declartion of no conflict of interest
Confidentiality agreement
Patient needs and expactations