Summary of clause 4 Context

 

Requirements

Determine external and internal issues

Determine whether climate change is a relevant issue

Monitor and review information about issues

Identify stakeholders

Clarify the requirements of the stakeholders

Determine which of these requirements will be addressed

Monitor and review information about stakeholders and their requirements

Define the scope of the QMS

Take into consideration the external and internal issues

Take into consideration the requirements of the stakeholders

Take into consideration the products and services

Apply any requirement of the ISO 9001 standard applicable within the scope of the QMS

Keep the scope of the QMS available as documented information

Include in the scope of the QMS justification for any requirements which cannot be met

Keep the scope available

Establish, implement, maintain and improve a process-based QMS including process interactions

Determine the needed processes 

Determine process inputs and outputs

Determine the sequence and interaction of processes

Determine the criteria and methods to control processes

Determine and ensure the resources

Assign process responsibilities and authorities

Address the risks and opportunities for each process

Evaluate processes and if necessary implement any changes needed

Determine the improvement opportunities of processes and the QMS

Keep documented information available to the extent necessary (procedures)

Keep documented information available to the extent necessary (records)
 

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Processess processus

Maintain regulatory watch

Plan the QMS

Establish process ownership

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Procedures procedure

Scope of the QMS

Process control

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Records instruction

Process performance

List of stakeholders

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