Summary of clause 4 Context

 

Requirements

Determine external and internal issues

Monitor and review information about issues

Identify stakeholders

Clarify the requirements of the stakeholders

Monitor and review information about stakeholders and their requirements

Define the scope of the QMS

Take into account the external and internal issues

Take into account the requirements of the stakeholders

Take into account the products and services

Apply any requirement of the ISO 9001 standard applicable within the scope of the QMS

 

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Processess processus

Maintain regulatory watch

Plan the ISMS

Establish process ownership

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Records instruction

External and internal issues

List of interested parties

Scope

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