Presentation T 15

MCT Beginning T 15

1 Quality approach T 15

2 Standards, definitions and books 15

MCT Quality approach T 15

3 Process approach T 15

MCT Process approach T 15

4 Context of the company T 15

Case: Interested parties T 15

Case: Customer and need T 15

Case: Priority tasks T 15

MCT Context of the company T 15

5 Leadership

Case New line

MCT Leadership

6 Planning

Case: New risk

Case: Risk treatment

Case: Risk register

Case: Change

MCT Planning

7 Support

Case: Communication

MCT Support

8 Operation

Case: Design review

Case: Selecting suppliers

Case: Process stability

MCT Operation

9 Performance evaluation

Case: Auditor question

Case: Audit readiness

Case: Audit program

Case: Audit report

Case: Management review

MCT Performance evaluation

10 Improvement

Case: Kaizen and problem

Case: Nonconformities

MCT Improvement

MCT End