MCT Beginning T 17

1. External issues that may affect the company's performance, among others, are:

• Social environment
• Significant environmental impacts
• Regulatory environment
• Corporate culture
• Products and services

2. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The environmental management system

3. The 2015 version of ISO 14001 includes new features such as:

• A better compatibility with ISO 9001
• New structure
• Added compatibility between the strategic direction and environmental policy
• Adding the risk approach

4. The process inspect:

• Allows to respond to emergencies
• Takes into account the compliance obligations
• Takes into account operational control means
• Uses appropriate inspection equipment with validity status

5. A process is, among other things, determined by its:

• Purpose
• Strategy
• Inputs
• Owner