MCT Context of the company T 17

1. To understand the needs and expectations of interested parties means to:

• Meet the products and service requirements
• Meet the requirements of protection of the environment
• Review product and service requirements

2. The environmental management system is:

• Established
• Documented
• Implemented
• Simplified
• Improved

3. The review of product and service requirements:

• Is part of the process negotiate the contract
• Requires a feasibility study
• Addresses gap situations
• Is performed before acceptance of the order
• Ensures to be able to meet compliance obligations

4. Examples of interested parties:

• Law and regulations
• Customers
• Stockholders
• Neighbours

5. The scope of the EMS takes into account the:

• Environmental policy
• Issues that may affect the performance of the company
• Requirements of interested parties
• Products and services
• Obligation to maintain documented information