MCT Beginning T 21

1. The first edition of the EN 9100 standard appeared in:

• 1997
• 1999
• 2003

2. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the AQMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks

3. A process is determined, among other things, by its:

• Documents and records
• Owner
• Strategy
• Purpose

4. Leadership of top management should:

• Manage the company's processes
• Fully assume its responsibility for the effectiveness of the AQMS
• Define the purpose of the company
• Lead by example on the field
• Support continual improvement

5. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system