MCT Beginning T 21

1. Audit principles to be followed include:

• Factual approach
• Ethics
• Independence
• Professional integrity

1. Leadership of top management should:

• Manage the company's processes
• Fully assume its responsibility for the effectiveness of the AQMS
• Define the purpose of the company
• Lead by example on the field
• Support continual improvement

2. Auditee principles to follow include:

• Curiosity
• Confidentiality
• Remaining available
• Being benevolent and cooperative

2. Planning the AQMS means taking into account:

• The commitment of top management
• External and internal issues
• The requirements of interested parties
• The AQMS processes

3. External issues that may affect the company's performance are, among others:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

3. The audit client can be:

• Top management
• A customer
• The certification body
• A process owner

4. A process is determined, among other things, by its:

• Documents and records
• Owner
• Strategy
• Purpose

4. Internal audit can be of:

• A process
• A product
• A customer
• An external provider

5. The results of the process internal audit:

• Are management review outputs
• Are management review inputs
• Allow ISMS improvement opportunities to be found
• Are verifiable evidences

5. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the AQMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks