MCT Context of the organization T 19

1. To understand the needs and expectations of interested parties means to:

• Meet the products and service requirements
• Meet environmental protection requirements
• Review product and service requirements
• Meet occupational health and safety requirements

2. Examples of interested parties:

• Law and regulations
• Customers
• Stockholders
• Neighbours

3. The total numer of QSE requirements is:

• Less than 600
• Over 600
• Over 700
• Less than 700

4. Examples of external issues that may affect the organization's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

5. The review of product and service requirements:

• Is part of the process negotiate the contract
• Requires a feasibility study
• Addresses gap situations
• Is performed before acceptance of the order
• Ensures statutory and regulatory requirements are met