MCT Context of the organization T 19

1. Internal issues that may affect the organization's performance are, among others:

• Technology environment
• Economic environment
• Products and services
• Corporate culture

2. Examples of interested parties:

• Law and regulations
• Customers
• Stockholders
• Neighbours

3. To understand the needs and expectations of interested parties means to:

• Meet the products and service requirements
• Meet environmental protection requirements
• Review product and service requirements
• Meet occupational health and safety requirements

4. The integrated management system is:

• Established
• Documented
• Implemented
• Simplified
• Improved

5. The scope of the IMS takes into account:

• The QSE policy
• The issues that may affect the performance of the company
• The requirements of interested parties
• The products and services
• The obligation to maintain a documented information