MCT Beginning T 20

1. A process is determined, among other things, by its:

• Inputs
• Strategy
• Purpose
• Owner

2. Leadership of top management should:

• Manage the company's processes
• Fully assume its responsibility for the effectiveness of the FSMS
• Define the purpose of the company
• Lead by example on the field
• Support continual improvement

3. Documented information on nonconformities and actions undertaken:

• Is maintained
• Is retained
• Is not mandatory

4. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the FSMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks
• Who is trained according to the needs

5. Examples of external issues that may affect the organization's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services