MCT COQ approach

1. The conditions for obtaining the success of the COQ approach include:

• Successful internal communication
• Cost reduction
• Price drop
• COQ procedure applied
• COQ objectives are set
• COQ indicators are measured and followed

2. Armand Feigenbaum says that the hidden factory corrects the mistakes of the official factory up to:

• 20%
• 60%
• 40%
• 30%

3. The costs of nonconformities over the life of the product cost us the most at stage:

• Design
• Development
• Industrialization
• Production and after sales service

4. The prerequisites for the implementation of the COQ approach include:

• The cost calculation method is established
• Total top management involvement
• The staff suggestion system is well established
• An inventory is carried out

5. Controlling the costs of obtaining quality allows us, among other things, to:

• Identify and eliminate waste
• Stimulate the continual improvement process
• Set priorities knowingly
• Achieve unsuspected savings
• Search the culprit for the costs