The menu on the left contains several chapters. Most of the chapters have several paragraphs (drop down menu). You can navigate:

Buttons at the top


Training history. You can check the hours and minutes spent per chapter and also the scores obtainedat the MCTs.

As soon as a chapter, a case study or a multiple choice test has been visited (seen) the background color of the title in the left column turns green.


Alphabetical index, accessible from each page via the top right button, contains specific terms and their definitions. Some examples help distinguish synonyms.


The page you are currently reading. Some details about the icons (buttons) and navigation principles in the courses.


Access to documents that you can download for free.

Text size

The button size can enlarge or reduce the text size.

Hide menu

The hide menu button allows you to hide or show the menu.


You can listen to the text of the chapters by hovering over the triangular button in the big disc at the top right and clicking on the triangular button of the player. You can stop the sound by clicking the square button of the player. The number on the right shows the length of the text in minutes and seconds. You can increase or decrease the sound by clicking on the blue line of the player. You can go forwards or backwards by clicking on the thick line.




Each chapter ends with a multiple choice test (MCT). You can return as many times as you want on a chapter using the left menu or on the MCT.

Minute of relaxation. Game

Game to relax and learn. Slide the expression in the correct column. If you have not guessed correctly, continue by clicking on the button "Make another choice." If you do not want to be accompanied by sounds you can click on the "speaker" . If you want to return to a sound accompaniment of the game you can click on the "speaker crossed" .

Minute of relaxation. Joke

A joke to just relax.

Pictures used in the text

 : documented procedure (mandatory), documented information to maintain

 : record (often mandatory), documented information to retain

processus: process

explanation: explanations, examples, details

Word (or expression) in blue underlined and dotted

All of the text that is in blue underlined and dotted allows access to the definition simply by hovering over the word or phrase with your cursor.

Requirements of the standard

The course on readiness for a standard have a link at the beginning of each chapter (from 4) of the standard, under the heading (requirements x to y) that refers to a page that lists the requirements of the standard and where you can read comments and use links to walk around the page.


Frequently asked questions (from the button in the footer or in the home page on the top). You'll find a lot of answers. If you are unable to find an answer, feel free to ask via "CONTACT".



 Multiple choice test (questionnaire) help evaluate the level of your knowledge. At the end of each MCT after ticking off the result button you have:

Tip: to understand the logic of multiple choice tests you can see all the right and wrong answers and all the comments of a question by ticking off all the answers.

The time to answer a MCT is 5 minutes. After this time, you must try again. After 5 minutes you have to start the MCT again because the answers are reset to zero. For the MCT End, the time to answer is 20 minutes before the reset.

MCTs contain 5 questions, except the MCT End which contains 20 questions. When you start a MCT again to assimilate knowledge or get a better score the combination of questions is different each time, except for the MCT End.

The pass score for each MTC is 16 of 20.

When a MCT contains 5 questions scores of 0 to 14 are red/fail while scores of 16 to 20 are green/pass. For the MCT End, score of 15 and above is green/pass (below is red/fail). To access the MCT End, you must have passed all the MCTs (except the MCT at the beginning). When you have passed the MCT End with a score of at least 15 out of 20, you can download your certificate of mastery and attendance.


Case studies (real-life situation) to learn how to choose the right solution and make the right decision.


Any errors found in this course are mine and unintentional and I thank you in advance for any feedback (via Contact).