MCT Happiness at work

1. Examples of conditions to promote motivation:

• Respect, goodwill, confidence
• Freedom to act
• Challenge to overcome
• Team work
• Fair and sufficient salary
• Surprising rewards

1. The records related to the audits, among other things, contain the:

• Audit plan
• Audit report
• Audit procedure
• Evaluation of auditor competence
• Audit team members

2. Principles of McGregor's theory Y include:

• The human being has an inherentaversionto work
• The human being seeks and accepts responsibilities (under certain conditions)
• He cares about giving the best of himself
• Physical and mental effort is as natural as playing or relaxing
• Commitment to achieving goals is linked to self-fulfillment

2. The extent of the audit program, among other things, depends on:

• Process complexity
• Risks identified
• Follow-up of previous audits
• Commercial policy
• Essential characteristics of products

3. Conditions for finding happiness at work:

• Receive a high salary
• Share the company's vision
• Respect others and be respected
• Haviing the means to express one's talents
• Be aware that one's contribution is necessary and recognized

3. The results of the process internal audit:

• Are management review outputs
• Are management review inputs
• Allow QMS improvement opportunities to be found
• Are verifiable evidences

4. The audit procedure contains, at minimum, instructions on how to:

• Plan the audits
• Conduct the audits
• Ensure auditor competence
• Assign the responsibility for managing the audit program to a qualified person

4. The behavior includes:

• Survival instinct
• Extrinsic motivation
• Intrinsic motivation
• Autonomy in activity

5. Maslow's hierarchy of needs is as follows:

• Physiological, safety, social, esteem, self-actualization
• Physiological, social, esteem, safety, self-actualization
• Social, safety, physiological, self-actualization, esteem
• Esteem, physiological, safety, social, self-actualization
• Self-actualization, physiological, safety, esteem, social

5. The audit report often contains:

• Audit findings
• Auditor opinions
• Audit conclusions
• Auditor proposals
• Identified good practices