MCT Happiness at work

1. The behavior includes:

• Survival instinct
• Extrinsic motivation
• Intrinsic motivation
• Autonomy in activity

1. Traps to be avoided by an auditor:

• Sharing advice or opinions
• Careful listening
• Keeping people waiting for you
• Discretion
• Reading the audit questionnaire spep by step
• Neglecting the work place at the expense of the documentation

2. Principles of McGregor's theory X include:

• The human being has an inherentaversionto work
• He prefers to be directed
• Physical and mental effort is as natural as playing or relaxing
• He is only motivated if he fears for his safety
• He lacks creativity (except to avoid regulations)

2. The implementation of the audit program requires:

• Its approval by top management
• Its communication to the concerned parties
• Audit plans to be followed
• Audit follow-up

3. Maslow's hierarchy of needs is as follows:

• Physiological, safety, social, esteem, self-actualization
• Physiological, social, esteem, safety, self-actualization
• Social, safety, physiological, self-actualization, esteem
• Esteem, physiological, safety, social, self-actualization
• Self-actualization, physiological, safety, esteem, social

3. The records related to the audits, among other things, contain the:

• Audit plan
• Audit report
• Audit procedure
• Evaluation of auditor competence
• Audit team members

4. Principles of McGregor's theory Y include:

• The human being has an inherentaversionto work
• The human being seeks and accepts responsibilities (under certain conditions)
• He cares about giving the best of himself
• Physical and mental effort is as natural as playing or relaxing
• Commitment to achieving goals is linked to self-fulfillment

4. The objectives of an audit program are influenced by:

• Quality procedures
• Expectations of top management
• QMS requirements
• Applicable regulatory requirements
• Risks identified

5. Examples of conditions to promote motivation:

• Respect, goodwill, confidence
• Freedom to act
• Challenge to overcome
• Team work
• Fair and sufficient salary
• Surprising rewards

5. Improving the audit program takes into account the:

• Rate of implementation of the audit plan
• Percentage of trained persons as internal auditors
• Trends of audits
• Proper application of procedures