MCT Context of the organization T 16

1. The quality management system is:

• Established
• Documented
• Implemented
• Simplified
• Improved

2. Examples of interested parties:

• Law and regulations
• Customers
• Stockholders
• Neighbors

3. The scope of the QMS takes into account:

• The quality policy
• The issues that may affect the performance of the company
• The requirements of interested parties
• The products and services
• The obligation to maintain documented information

4. External issues that may affect the company's performance, among others, are:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

5. To understand the needs and expectations of interested parties means to:

• Meet the products requirements
• Meet service requirements
• Review product and service requirements