MCT Context of the organization T 16

1. The quality management system is:

• Established
• Documented
• Implemented
• Simplified
• Improved

2. Examples of interested parties:

• Law and regulations
• Customers
• Stockholders
• Neighbors

3. The review of product and service requirements:

• Is part of the process negotiate the contract
• Requires a feasibility study
• Addresses gap situations
• Is performed before acceptance of the order
• Ensures statutory and regulatory requirements are met

4. Examples of internal issues that may affect the company's performance:

• Technology environment
• Economic environment
• Products and services
• Corporate culture

5. To understand the needs and expectations of interested parties means to:

• Meet the products requirements
• Meet service requirements
• Review product and service requirements