MCT Process approach T 16

1. A process, among other things, creates:

• Added value
• Potential nuisances
• Quality
• Continual improvement

2. The process is:

• Any support allowing the treatment of information
• An entity that provides a product
• Anyone who receives a product
• Activities which tranform inputs into outputs

3. The realization processes include:

• Design and develop
• Inspect
• Acquire resources
• Maintain infrastructure
• Inspect

4. The process mapping, among other things, allows us to:

• Identify the beneficiary
• Identify the interactions
• Plan the QMS
• Manage inspection means
• Obtain a global vision

5. A process is, among other things, determined by its:

• Inputs
• Owner
• Strategy
• Purpose