MCT Beginning T 16

1. A process is, among other things, determined by its:

• Inputs
• Owner
• Strategy
• Purpose

2. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system

3. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Uses appropriate inspection equipment

4. Planning the QMS means taking into account:

• The commitment of top management
• External and internal issues
• The requirements of interested parties
• The QMS processes

5. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt