Summary of clause 3 T 23
Requirements (Recommendations)
Have appropriate training to produce, control and store products of a defined quality
Define the organization chart
Ensure that the organizational structure is appropriate
Ensure that staffing levels in the different areas of activity are adequate
Demonstrate the independence of the quality units
Assume responsibilities for quality assurance and quality control
Have an adequate number of trained personnel
Support the organization
Implement Good Manufacturing Practices
Require the participation and commitment of personnel from all departments
Define and communicate the areas in which authorized personnel have access
Know their position in the organization chart
Know their defined responsibilities and activities
Have access to and comply with documents relevant to their particular responsibility scope
Follow personal hygiene requirements
Be encouraged to report irregularities and other nonconformities which may occur in the field
Have appropriate training and knowledge to perform the assigned responsibilities and activities
Have skills based on adequate training and experience acquired both appropriate to their responsibilities and activities
Provide for all personnel appropriate Good Manufacturing Practices training
Identify training needs of all personnel
Develop a training program
Design training courses tailored to be appropriate to people's jobs and responsibilities
Design and execute training courses in-house
Regard training as a constant and on-going process
Receive appropriate training for the tasks of newly recruited personnel
Evaluate knowledge accumulated by personnel
Establish and adapt hygiene programs
Ensure that the requirements of hygiene programs are understood and followed
Be instructed to use hand washing facilities
Wear suitable clothing and protective garments for every person entering production, control and storage areas
Avoid eating, drinking, chewing and smoking in production, control and storage areas
Prohibit unhygienic practice in production, control and storage areas
Take steps to ensure, as far as possible, that any person suffering from an apparent illness or with uncovered wounds is excluded from direct contact with cosmetic products
Do not take visitors or untrained personnel into production, control and storage areas
Inform in advance about personal hygiene and the prescribed protective clothing
Supervise closely visitors and untrained personnel
Processes 
Improve
Establish process ownership
Develop strategy
Develop policy
Acquire resources
Communicate
Address risks
Procedures 
Improvement
Key responsibilities
Personnel hygiene and health
Records 
Meeting minutes
Action plan
Organization chart
Job descriptions
Training program
Certificate of attendance
Competence matrix
Evaluation of a training course
Training in good cosmetic manufacturing practices
Hand washing