Saturday, April 27 2024

T 48D - Free demo course - E-learning Quality manager function for your management system

E-Learning (online course) -Quality manager unction for your management system

T 48D - Free demo course - E-learning Quality manager function for your management system
The quality certification was issued on 09/09/2020 under the following action category : Training courses
For free!
T 48D - Free demo course - E-learning Quality manager function for your management system
  • Number of hours: 3 Hours
  • Added the: 28/08/2023
  • Last update: 29/01/2024
See other trainings
 
  Result of the training satisfaction survey : 82.5% Last update on July 21, 2023

E-Learning (online course) - Function Quality manager

Discover the Quality manager function and

  • identify the stakes
  • understand the requirements
  • identify the principles
  • master the tools

Get used to

  • the quality approach
  • the terminlogy
  • quality manager documents
  • priciples and concepts
  • the function
  • competence
  • mastering the QMS
  • audit and improve
  • quality in everyday life
  • quality everywhere
  • speific approaches
  • toolbox

The important and fundamental elements of the quality function

  • history
  • mission
  • position
  • role and responsibilities
  • qualification
  • experience
  • knowledge
  • abilities
  • qualities

The menu of the course

  • Presentation
  • MCT (multiple-choice test) Beginning (10 questions)
  • 1 Quality approach
    • 1.1 History
    • 1.2 Principles
    • 1.3 Process approach
  • 2 Definitions, books
    • 2.1 Definitions
    • 2.2 Books and standards
  • MCT Quality approach (10 questions)
  • 3 Function
    • 3.1 Mission
    • 3.2 Position
    • 3.3 Role and responsibility
  • Case Task priority
  • MCT Function (6 questions)
  • 4 Competence
    • 4.1 General
    • 4.2 Qualification
    • 4.3 Experience
    • 4.4 Knowledge
    • 4.5 Abilities
    • 4.6 Qualities
  • Case Delegate work 
  • MCT Competence (8 questions)
  • 5 Mastering the QMS
    • 5.1 Benefits of the QMS
    • 5.2 Preparing the QMS
    • 5.3 Managing the QMS
    • 5.4 Management review
  • Case Nonconformities
  • Case Management review
  • MCT QMS (7 questions)
  • 6 Audit and improve
    • 6.1 Audit principles
    • 6.2 Audit program
    • 6.3 Conducting an audit
    • 6.4 Auditor competence
    • 6.5 Improve the QMS
  • Case Audit readiness
  • Case Audit report
  • Case Auditor question
  • MCT Audit (11 questions)
  • 7 Quality in everyday life
    • 7.1 Train and motivate staff
    • 7.2 Build customer loyalty
    • 7.3 Consolidate suppliers
    • 7.4 Manage risks
    • 7.5 Solve problems
  • Case Interested parties
  • Case Work wear
  • Case Customer and need
  • Case New risk
  • Case Risk register
  • Case Risk treatment
  • MCT Quality in everyday life (7 questions)
  • 8 Quality everywhere
    • 8.1 Successful communication
    • 8.2 Support suggestions
    • 8.3 Using statistics
    • 8.4 Implement changes
    • 8.5 Anticipate the future
  • Case Communication
  • Case New line
  • Case Change
  • Case Process stability
  • MCT Quality everywhere (7 questions)
  • 9 Specific approaches
    • 9.1 FMEA
    • 9.2 Kaizen
    • 9.3 COQ
    • 9.4 Lean
    • 9.5 The eight wastes
  • Case Data gathering
  • Case COQ distribution
  • Case Kaizen and problem
  • MCT Specific approaches (10 questions)
  • 10 Toolbox
    • 10.1 Tool families
    • 10.2 Quality control tools
    • 10.3 QMS tools
    • 10.4 PRS tools
    • 10.5 Lean tools
  • Case Customer and special order
  • Case Root cause
  • MCT Toolbox (8 questions)
  • MCT End (20 questions)

E-Learning - Quality manager

FAQ Quality manager

Who can become a quality manager?

Anyone with a strong will, solid knowledge, undeniable experience, undeniable skills and qualities

What books can we use?

The list is long. Start with the books of the founding fathers (Crosby, Deming, Juran, Ishikawa, Imai, Ohno). Management system standards are a great help

What tools should the quality manager use?

The quality manager's toolbox is large. Some essential tools included in this module (about sixty):
quality control (7)
QMS (16)
problem solving (18)
Lean (25)

 

Goal

Master the quality manager function to be able to:


• contribute to the sustainable development of the company
• ensure risk prevention
• make work more attractive for everyone
 

 

Prerequisites

Basic knowledge of the ISO 9001 standard and the process approach

Public

Anyone involved in continual improvement:

  • new or future quality manager
  • ISO certification project manager
  • quality engineer
  • quality manager
  • quality facilitator
  • quality assistant
  • student

 

Duration

21 hours online on average (according to knowledge and aptitudes, this duration can vary individually). One hour of online training is equivalent to at least 2 hours of training on the spot.

What you will learn at the end of the module

Acquire the skills of the quality manager function:

  • master the QMS
  • daily quality management
  • use and set up:
    • specific approaches
    • quality tools

 

Teaching

Methods and tools

  • dedicated Internet site
  • specific online training module
  • Open and Distance Learning (ODL)
  • your training history:
    • the time you have passed on each clause and sub-clause of the module
    • the record of the score of all your trials of the MCTs (multiple-choice tests)
  • level test at beginning of the training
  • MCTs with comments, notes on a 20 point scale and recommendations
  • videos
  • true stories
  • case studies
  • tools
  • wastes
  • jokes
  • games
  • online tutorial :
    • a follow up of acquired material and the progress of each trainee
    • online or by e-mail within 24 hours
    • personalized answers to questions
    • advice and recommendations about documents, books and useful links
  • delivered certificate of attendance and mastery at the end of the training (example)
Validation period of the training

Access to the course is 60 days from the date of validation of your order. This period will be renewed for free upon a simple request within 6 months

Videos

Kaizen The Secret behind Japanese Productivity 4' 16"

5 S 4' 56"

Masaaki Imai - Definition of Kaizen 4' 52"

What is the job of a quality manager ? 6' 04"

Cost of Quality 6' 18"

Kaizen - Continual Improvement 6' 20"

The Kaizen Way: ONE SMALL STEP CAN CHANGE YOUR LIFE by Robert Maurer 7' 21"

Cost of Quality [ COQ ] Cost of Poor Quality (COPQ) | Appraisal cost, Prevention cost & Failure cost 9' 23"

The 7 types of MUDA by Masaaki Imai 14' 07"

The 7 quality control (QC) tools explained with an example 16' 03"

Cost of Poor Quality - Can you calculate it? 16' 16"

Speak like a Manager: Verbs 1 20' 18"

FMEA, the 10 Step Process to do an FMEA (PFMEA or DFMEA) 21' 42"

10 Terms a Quality Manager Must Know! (IMPORTANT) Understand the terminology and language 28' 46"

Kaizen Methodology Tutorial for Continuous Process Improvement | Process Improvement using Kaizen 34' 53"

Applying Leading Indicators in Cost of Quality (CoQ) 1h 03' 33"

MCT to test your level

Here is a MCT (Multiple-choice test) to evaluate, before beginning, the level of your knowledge for this course. (One or more correct answers are possible). You can start again as many times you wish.

None 1. Examples of definitions of the word quality

None 2. The sell and purchase processes are:

None 3. The position of the quality manager is to be:

None 4. The quality manager quickly assimilates:

None 5. The quality manager knows, among other thinhs, how to:

None 6. Top management commits to:

None 7. The results of the internal audit:

None 8. The audit report often contains:

None 9. Tips for building customer loyalty:

None 10. In the near future, the notion of quality will be replaced by: