Saturday, April 27 2024

PRIVACY PROTECTION POLICY - PQB

The protection of your personal data and respect for your private life are ensured on the pqbweb.eu site in strict compliance with the GDPR.

This policy aims to inform you of our practices regarding the collection, processing and sharing of the data that you provide to us as part of our e-commerce activity.

PREAMBLE

We consider that your personal data constitutes confidential data to which we pay particular attention.

Personal data is any data allowing you to be identified directly or indirectly, in particular your first name, last name, your gender, your postal address, your telephone number, your email address (e-mail), as well as any other data communicated directly by you, in particular on our website or generated by your browsing or the contacts we may have with you.

In accordance with legal and regulatory obligations, we collect, use, share and store this information under enhanced security conditions and for limited periods of time, proportional to the purposes for which you communicated it to us.

1. DATA COLLECTION

You trust us to process your data and we want to be transparent about how we collect it.

We collect the data you provide when you use our website, in particular when you:

navigate the pages of the site

create a customer account

add products to your shopping cart

place an order

contact us by email or telephone

Under no circumstances do we collect visitors' email addresses automatically without them deliberately providing it to us.

Furthermore, certain information requested in the order entry forms is mandatory and is indicated by an asterisk. Their collection is necessary to process your request.

2. NATURE OF DATA AND PURPOSES OF DATA PROCESSING

The data controller is Mr. André MILEV, PQB, 24 RUE DU MARTIN PECHEUR, 38300 BOURGOIN JALLIEU, FRANCE.

The information collected about you allows us to manage your purchases. We use your personal data based on the purposes for which you provided it to us, which are based on one or more of the following legal grounds:

  • the execution of the services we offer you
  • your consent
  • our legitimate interests
  • a legal, regulatory, judicial or administrative obligation

The table below sets out the data we may collect, the ways in which we use it, as well as the expected purpose and legitimate interests.

Personal data Purposes Legitimate objectives/interests
First name, last name Identify yourself   Provide the product or service to the named eligible person
Address

Ship your order

Contact you

Execute the contract

Communicate with you

Email Address

Log in

Contact you

Log in

Inform you

Execute the contract

Telephone number  Contact you

Execute the contract

Improve your customer experience

Gender Identify yourself  Execute the contract
Payment information

Save your payments securely

Reimburse you

Execute the contract
Purchase data Manage your orders

Execute a contract

Improve our services and your customer experience

Password  Enable and secure your connection

Execute a contract

Preventing abuse and security breaches

3. TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES

Your personal data, collected on the pqbweb.eu site, is not transmitted to any third party apart from possible subcontractors for the payment and sending of your order and is used exclusively as indicated in this policy.

4. DATA RETENTION DURATION

We keep your data for the duration of our commercial relationship and in any case for the duration necessary for the purpose of processing your order.

5. RIGHTS OF PERSONS CONCERNED

The use of your data is possible either due to the execution of our contractual relationships, or because you have expressly consented to it, to protect and guarantee our legitimate interests or to meet legal obligations.

However, at any time, you have a right of access, portability, rectification and erasure of your data or limitation of their processing. You can exercise these rights by email by writing a message on the Contact page

You can also object, for legitimate reasons, to your personal data being processed or stored in our files.

If, for whatever reason, you consider that our response is not satisfactory, you can lodge a complaint to the CNIL (National Commission for Information Technology and Liberties), responsible for ensuring the protection of personal data on French territory.

6. COMPUTER SECURITY

6.1 General principle
We implement appropriate technical and organizational measures to ensure the availability, integrity and confidentiality of your personal data and prevent any possible destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data, whether accidental or illicit.
 
6.2 Transaction security
We pay particular attention to security issues regarding online payment.
 
Encryption is an essential means of ensuring a high level of security of transactions on our site. We have adopted the SSL encryption process to protect all data related to personal information and payment methods.
 
We use an SSL certificate to authenticate exchanges between your browser and our website and encrypt data exchanges.
 
6.3 Management of security vulnerabilities
We undertake to notify cases of personal data breach as soon as possible and, if possible, no later than 72 hours after becoming aware of it, to the competent supervisory authority, i.e. the CNIL, if the violation in question is likely to create a risk for your rights and freedoms.
 
We also undertake to notify you, as soon as possible, when this violation is likely to create a high risk for your rights and freedoms. We will also communicate to you the measures taken to remedy the breach of your data, including measures to mitigate the consequences.

7 COOKIES FROM THE PQBWEB.EU SITE

About cookies
The pqbweb.eu site, like most websites, uses cookies, which are small text files. Cookies contain small amounts of information that are downloaded to your computer, tablet or smartphone when you visit a website. Once installed, they are returned to the original site on each visit. Cookies are used because they allow the site to recognize the user's terminal and improve the use of features.
 
Use of cookies on this site
This pqbweb.eu site uses cookies exclusively to establish statistics on the use of the site via Google Analytics. Cookies cannot identify you. CNIL declaration.
 
Mastering cookies
If you do not wish to receive cookies, you can configure your internet browser to limit or block them. Go to the settings relating to cookies in your browser: Options, Settings or Preferences menu depending on your browser (Firefox, Internet Explorer, Chrome, Opera, Safari, etc.).
 
You can deactivate Google Analytics performance cookies by downloading the following add-on: https://tools.google.com/dlpage/gaoptout?hl=fr
 
A guide in English for managing cookies: www.aboutcookies.org
 
Learn all about Cookies and European legislation on the CNIL website.