T 81v16 - E-learning - AS9100D training package - Readiness and audit of your aerospace quality management system AQMS version 2016

Course Objectives

This dual training program aims to prepare you for the implementation, certification, maintenance, and improvement of your AS9100D aerospace quality management system. The goal is to enable you to increase stakeholder satisfaction, improve your overall performance, and seize opportunities for continual improvement. Conducting an internal audit according to ISO 19011 complements this framework to accurately assess the performance of your Quality Management System (QMS).

T 21v16 Online training AS9100D readiness version 2016

Discover the AS9100D standard version 2016 and

• its content
• its principles
• its requirements
• the stakes

Get used to

• quality approach
• aerospace quality management system (AQMS)
• process approach
• risk approach
• quality terminology
• AS9100 aerospace documents
• AS9100 readiness documentation
• AS9100 internal audit documentation
• specific aerospace requirements
• continual improvement

The important and fundamental elements of a quality management system

• quality approach (quality management principles, PDCA cycle)
• process approach (definitions, process types, mapping)
• context of the company (customer requirements
• leadership of top management (commitments, responsibilities)
• planning of the AQMS (risks, actions, objectives)
• product realization and service provision (operational control, operational risk management, configuration management, product safety, prevention of counterfeit parts, requirements for products and services, design and development, external providers)
• performance evaluation monitoring, measure, analysis, internal audits, management review)
• improvement (nonconformities, corrective actions, continual improvement)

The menu of the course

• Presentation
• MCT (multiple-choice test) Beginning (10 questions)
• 1 Quality approach
  • 1.1 Background
  • 1.2 Scope
  • 1.3 Principles and steps
• 2 Standards, definitions, books
  • 2.1 Standards
  • 2.2 Definitions
  • 2.3 Books
• MCT QMS approach (8 questions)
• 3 Process approach
  • 3.1 Process
    • 3.1.1 Management process
    • 3.1.2 Realization process
    • 3.1.3 Support process
  • 3.2 Process mapping
  • 3.3 Process approach
• MCT Process approach (6 questions)
• 4 Context of the organization
  • 4.1 The organization and its context
  • 4.2 Needs and expectations of interested parties
  • 4.3 Scope of the AQMS
  • 4.4 AQMS and its processes
• Case Interested parties
• Case Customer and need
• Case Priority tasks
• MCT Context of the organization (9 questions)
• 5 Leadership
  • 5.1 Leadership and commitment
  • 5.2 Policy
  • 5.3 Roles, responsibilities and authorities
• Case New line
• MCT Leadership (7 questions)
• 6 Planning
  • 6.1 Actions to address risks and opportunities
  • 6.2 Quality objectives
  • 6.3 Planning of changes
• MCT Planning (7 questions)
• 7 Support
  • 7.1 Resources
  • 7.2 Competence
  • 7.3 Awareness
  • 7.4 Communication
  • 7.5 Documented information
• Case Communication
• MCT Support (8 questions)
• 8 Operation
  • 8.1 Operational planning and control
  • 8.2 Requirements for products and services
  • 8.3 Design and development
  • 8.4 External providers
  • 8.5 Production and service provision
  • 8.6 Release of products and services
  • 8.7 Control of outputs
• Case Design review
• Case Selecting suppliers
• Case Process stability
• MCT Operation (10 questions)
• 9 Performance evaluation
  • 9.1 Monitoring, measurement, analysis and evaluation
  • 9.2 Internal audit
  • 9.3 Management review
• Case Audit program
• Case Management review
• MCT Performance evaluation (9 questions)
• 10 Improvement
  • 10.1 General
  • 10.2 Nonconformity and corrective action
  • 10.3 Continual improvement
• Case Kaizen & problem
• Case Non-conformities
• MCT Improvement (8 questions)
• MCT End (20 questions)

T 41v16 Online training internal audit AS9100D version 2016

The important and fundamental elements of an internal audit

• scope
• normative references
• principles
• audit program (responsibilities, records)
• audit conducting (objectives, evidence, conclusions)
• auditor competences (knowledge, training)

The menu of the course

• Presentation
• MCT (multiple-choice test) Beginning (10 questions)
• 1 Scope
• 2 Normative references
• 3 Definitions
• 4 Principles
  • 4.1 Management principles
  • 4.2 Audit principles
  • 4.3 AQMS performance
• MCT Internal audit (6 questions)
• 5 Audit program
  • 5.1 General
  • 5.2 Objectives
  • 5.3 Establishing
  • 5.4 Implementing
  • 5.5 Monitoring
  • 5.6 Reviewing and improving
• Case Audit program
• MCT Audit program (11 questions)
• 6a Audit preparation
  • 6.1 General
  • 6.2 Initiating
    • 6.2.1 First contact
    • 6.2.2 Situations and feasibility
  • 6.3 Preparing the audit
    • 6.3.1 Document review
    • 6.3.2 Audit plan
• Case Audit readiness
• MCT Audit preparation (9 questions)
• 6b Performing an audit
  • 6.4 Audit activities
    • 6.4.1 Opening meeting
    • 6.4.2 Audit evidence
    • 6.4.3 Audit conclusions
  • 6.5 Audit report
  • 6.6 Completing the audit
  • 6.7 Audit follow-up
• Case Audit report
• Case Management review
• MCT Performing an audit (8 questions)
• 7 Competence and evaluation of auditors
  • 7.1 General
  • 7.2 Auditor competence
  • 7.3 Evaluation criteria
  • 7.4 Evaluation methods
  • 7.5 Auditor evaluation
  • 7.6 Improving the competence
• Case Auditor question
• MCT Auditor competences (8 questions)
• MCT End (20 questions)