• E-learning courses E-Learning

    The benefits of e-learning?

    • cost reduction
    • greater flexibility
    • increased effectiveness
    • bigger individualization
  • games IZOGOOD Games

    The benefits of a business game?

    • learn in a fun way
    • to be enriched by the skills of others
    • assimilate the content of clauses and sub-clauses
    • be better prepared for the certification
  • Documents for your management system! Documents

    Documents for your management system?

    Are you looking to save time and cut costs?
    Why re-invent the wheel?

News

15 August 2019:

Added the document set D 06v18 Food safety - Procedures and instructions ISO 22000 version 2018

  Promotion of the week Promotion of the week

For week 34 the pack of documents D 70 ISO 22000 version 2018 is at 45 euros (instead of 89 euros) 

  Promotion of the month Promotion of the month

For August the training package T 66v16 IATF 16949 version 2016 is with a 50% decrease (from 225 euros to 112 euros)

T 65v15 - E-learning - ISO 9001 training package - Readiness and audit of your QMS version 2015

E-Learning (online courses) - Implementation, maintenance, improvement and internal audit of your quality management system ISO 9001: 2015. You save 75 euros on the second course and 59 euros on included documents!

$
252.58
Ex. VAT
T 65v15 - E-learning - ISO 9001 training package - Readiness and audit of your QMS version 2015
 

Description

T 15v15 ISO 9001 readiness version 2015

The important and fundamental elements of a quality management system

  • quality approach (quality management principles, PDCA cycle)
  • process approach (definitions, process types, mapping)
  • context of the company (customer requirements
  • leadership of top management (commitments, responsibilities)
  • planning of the QMS (risks, actions, objectives)
  • product realization and service provision (operational control, requirements for products and services, design and development, external providers)
  • performance evaluation monitoring, measure, analysis, internal audits, management review)
  • improvement (nonconformities, corrective actions, continual improvement)

The menu of the course

  • Presentation
  • MCT (multiple-choice test) Beginning (10 questions)
  • 1 Quality approach
    • 1.1 Background
    • 1.2 Scope
    • 1.3 Principles and steps
  • 2 Standards, definitions, books
    • 2.1 Standards
    • 2.2 Definitions
    • 2.3 Books
  • MCT QMS approach (8 questions)
  • 3 Process approach
    • 3.1 Process
      • 3.1.1 Management process
      • 3.1.2 Realization process
      • 3.1.3 Support process
    • 3.2 Process mapping
    • 3.3 Process approach
  • MCT Process approach (6 questions)
  • 4 Context of the organization
    • 4.1 The organization and its context
    • 4.2 Needs and expectations of interested parties
    • 4.3 Scope of the QMS
    • 4.4 QMS and its processes
  • Case Interested parties
  • Case Customer and need
  • Case Priority tasks
  • MCT Context of the organization (9 questions)
  • 5 Leadership
    • 5.1 Leadership and commitment
    • 5.2 Policy
    • 5.3 Roles, responsibilities and authorities
  • Case New line
  • MCT Leadership (7 questions)
  • 6 Planning
    • 6.1 Actions to address risks and opportunities
    • 6.2 Quality objectives
    • 6.3 Planning of changes
  • MCT Planning (7 questions)
  • 7 Support
    • 7.1 Resources
    • 7.2 Competence
    • 7.3 Awareness
    • 7.4 Communication
    • 7.5 Documented information
  • Case Communication
  • MCT Support (8 questions)
  • 8 Operation
    • 8.1 Operational planning and control
    • 8.2 Requirements for products and services
    • 8.3 Design and development
    • 8.4 External providers
    • 8.5 Production and service provision
    • 8.6 Release of products and services
    • 8.7 Control of outputs
  • Case Design review
  • Case Selecting suppliers
  • Case Process stability
  • MCT Operation (8 questions)
  • 9 Performance evaluation
    • 9.1 Monitoring, measurement, analysis and evaluation
    • 9.2 Internal audit
    • 9.3 Management review
  • Case Audit programme
  • Case Management review
  • MCT Performance evaluation (9 questions)
  • 10 Improvement
    • 10.1 General
    • 10.2 Nonconformity and corrective action
    • 10.3 Continual improvement
  • Case Kaizen & problem
  • Case Non-conformities
  • MCT Improvement (8 questions)
  • MCT End (20 questions)

T 35v15 ISO 9001 internal audit version 2015

The important and fundamental elements of an internal audit

  • scope
  • normative references
  • principles
  • audit programme (responsibilities, records)
  • audit conducting (objectives, evidence, conclusions)
  • auditor competences (knowledge, training)

The menu of the course

  • Presentation
  • MCT (multiple-choice test) Beginning (10 questions)
  • 1 Scope
  • 2 Normative references
  • 3 Definitions
  • 4 Principles
    • 4.1 Management principles
    • 4.2 Audit principles
    • 4.3 QMS performance
  • MCT Internal audit (6 questions)
  • 5 Audit programme
    • 5.1 General
    • 5.2 Objectives
    • 5.3 Establishing
    • 5.4 Implementing
    • 5.5 Monitoring
    • 5.6 Reviewing and improving
  • Case Audit programme
  • MCT Audit programme (11 questions)
  • 6a Audit preparation
    • 6.1 General
    • 6.2 Initiating
      • 6.2.1 First contact
      • 6.2.2 Situations and feasibility
    • 6.3 Preparing the audit
      • 6.3.1 Document review
      • 6.3.2 Audit plan
  • Case Audit readiness
  • MCT Audit preparation (9 questions)
  • 6b Performing an audit
    • 6.4 Audit activities
      • 6.4.1 Opening meeting
      • 6.4.2 Audit evidence
      • 6.4.3 Audit conclusions
    • 6.5 Audit report
    • 6.6 Completing the audit
    • 6.7 Audit follow-up
  • Case Audit report
  • Case Management review
  • MCT Performing an audit (8 questions)
  • 7 Competence and evaluation of auditors
    • 7.1 General
    • 7.2 Auditor competence
    • 7.3 Evaluation criteria
    • 7.4 Evaluation methods
    • 7.5 Auditor evaluation
    • 7.6 Improving the competence
  • Case Auditor question
  • MCT Auditor competences (8 questions)
  • MCT End (20 questions)